The leading platform for the private security sector  | Download App

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Technical Support & Assistance
Technical Support & Assistance

Guidance, FAQs, and help using the platform or submitting technical feedback.

support@takid.sa

Support Team
Support Team

Talk to us directly for any inquiry. We are here to help and answer your questions.

0125784413

Business Development
Business Development

Strategic partnerships and business growth. Contact our team to coordinate collaboration and joint projects.

920031356

Branches & Partnerships
Branches & Partnerships

We open new horizons with partners across the Kingdom. Contact us about new branches or strategic partnerships.

920031356

Contact Us

Would you like to learn more or speak with our sales team?

Knowledge Base
Knowledge Base

Explore support articles and step-by-step guides for using the platform’s features easily and professionally.

Educational Videos
Educational Videos

Video clips explaining how to use each Takid feature in a simple way.

Get in Touch with the Sales Team
Get in Touch with the Sales Team

Our team is ready to provide detailed offers and respond to any inquiries.

Frequently Asked Questions

Do you have questions? Browse the answers to the most common inquiries about the Takid Platform, or contact us for further support.

Frequently Asked Questions
Frequently Asked Questions Support Center

The Takid application is owned by the Takid Platform, one of the services of Al-Ruqaba Al-Raqmiya for Information Technology.
The application was developed and implemented by Qutell Technology.

It is a pioneering national Saudi platform that aims to provide integrated services in the field of private security with ease and efficiency through a secure and user-friendly cloud system that complies with the highest international standards.

The platform stands out as a smart hub connecting government entities, private institutions, establishments, and security companies. Its core mission is to enhance safety and security across various sectors by offering a fully digital system that simplifies the management of security personnel and facilitates communication with both governmental and private entities.

Takid app provides a set of security services, including:

  1. Attendance and check-out.

  2. Sending the daily report of “security incidents”.

  3. Submitting personal requests (leave – absence).

  4. Managing received tools and equipment.

  5. Delivery and receipt of vehicles.

  6. Real-time site tracking during working hours.

Yes, the Takid platform is designed to be flexible and integrable with other systems such as camera networks, emergency systems, and government platforms. This ensures smooth interoperability and enhances operational efficiency.

Yes, the platform provides secure and reliable APIs that allow developers to easily integrate and exchange data with internal systems of organizations.

Yes, the platform supports importing previous data such as guard records or shift schedules, either through dedicated tools or via direct integration with your available databases.

Yes, Takid Platform provides multiple packages designed to meet the needs of companies of different sizes, whether small, medium, or large, with flexibility to choose and upgrade according to business requirements.

Absolutely. You can upgrade your package at any time to match your business growth or increased operational requirements, while ensuring that your data and services remain uninterrupted.

Yes, the Takid platform provides customized solutions and premium packages for government institutions and contracting companies with long-term agreements, offering additional benefits and advanced technical support.

 
 
 

Yes, some personal information may be collected, such as your name, email, and phone number during registration in the app. This data is used to improve your experience and provide higher quality services. For more details, you can review the app’s privacy policy.

 
 

Yes, the Takid app provides continuous technical support through a specialized team to respond to your inquiries and solve any issues you may encounter while using the application.

 
 
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